FAQ - Frequently Answered Questions
What is ProdueBuy?
Produebuy is a platform that manages the distribution of donated or purchased food items through our social enterprise. These items are delivered directly to people in need, ensuring no good food goes to waste.
Do you support other charities?
Yes, we do. We support other charities through our localised teams of trained volunteers.
What is a DP (Distribution Point)?
A Distribution Point (DP) is a central location where donated goods are delivered. Volunteers collect items from these points and distribute them to registered recipients in the community.
How are your volunteers trained?
Our volunteers are trained in food handling and hygiene including salvaging and sorting items. They have access to our internal training portal, where they log collections and track distributions to communities, ensuring safety and accountability.
How do you ensure food goes to those truly in need?
We use our RSBA1 platform, which guides individuals through four simple steps to register and receive free support. The platform helps verify need and provides a path toward independence and self-reliance.
Which stores do you work with?
We collaborate with major UK retailers and international warehouses to diversify our food sources and better serve varied community needs.
What if I already have a charity partner?
We’re here to compliment existing charity efforts. Think of us as a support solution for surplus food. If your charity partners are unable to collect items or are overloaded, we can step in for same-day or scheduled collection and distribution.
How can using ProdueBuy improve my supply chain?
We help align your operations with your net-zero and sustainability goals. Through efficient donation or purchasing processes, we reduce waste and ensure food is repurposed — helping your business operate more responsibly.
What are your sustainability plans?
Our RSBA1 platform supports a circular sustainability loop enabling individuals in need today to become self-reliant and potentially the next generation of shoppers in your stores/warehouse/food retailers.
How do you calculate what you’ll buy?
Based on your initial donation value, we assess demand and plan to purchase up to 50% of that amount the following month. The more you donate, the more we can buy — creating a win-win impact model.